Training is Required
Insight From Our Experts Training Is Required BY DAVE GRIFFITHS, THE AML GURUS FORMERLY THE CONSULTANTS, LLC AS I PERFORM ANNUAL...
ACE Cash Express and Hyundai in the CFPB’s Crosshairs
ACE Cash Express and Hyundai in the CFPB’s Crosshairs By Fran Bishop, NPA Government Relations Liaison 7/28/2022 While many of us were in...
GRC EXPO Recap
TEAM GRC Pawn Expo Recap 7/21/2022 I wish every pawnbroker had been able to attend last week’s Pawn Expo 2022 in Las Vegas, but we...
Bipartisan Safer Communities Act
Banners Bipartisan Safer Communities Act S. 2938, the “Bipartisan Safer Communities Act,” is the firearms bill Congress passed, the...
Do You Have An ATM At Your Store?
Do You Have An ATM At Your Store? 6.23.22 by Fran Bishop, NPA Government Relations Liaison I often see discussions regarding the pros /...
People of Pawn: Gayle Ferebee
People of Pawn: Gayle Ferebee My number one skill that I attribute my success in the pawn business to is my “people” skills. My...
People of Pawn: Kevin Prochaska
People of Pawn: Kevin Prochaska Kevin is a Past President of the NPA and a NPA Charles R. Jones Lifetime Achievement Award designee, who...
THE CUSTOMER EXPERIENCE BEGINS WITH EMPATHY
“Empathy fuels connection, sympathy drives disconnection. Rarely does an empathic response begin with ‘at least’.” ...
People of Pawn: Lisa Little, CPP
“IT IS LIKE ANY OTHER JOB. YOU GET OUT OF IT WHAT YOU PUT INTO IT.” LISA LITTLE HAS BEEN A PASSIONATE MEMBER of the pawn industry since...
A Secure Way to Buy and Sell Laboratory-Grown Diamonds
SPONSORED CONTENT FROM GEMOLOGICAL INSTITUTE OF AMERICA, INC. The holidays are coming and many consumers are looking to...
Assess Gems and Jewelry with Confidence through Continuing Education
SPONSORED CONTENT FROM GEMOLOGICAL INSTITUTE OF AMERICA, INC. Gems and jewelry are perhaps some of the most high-value objects that you see...