5 Tax Reduction Strategies

Mark Campanale Expert Guidance, Members Only, NPA News

~ Larry Oxenham will be speaking on this topic at Pawn Expo 2021 ~ By Larry Oxenham, American Society for Asset Protection  Americans pay more in taxes each year than they spend on food, clothing, and housing combined, so reducing your taxes to the legal minimum can greatly increase your ability to build wealth. Judge Learned Hand said, “Anyone may so arrange …

Capital Pawn Celebrates Reopening One Year After Devastating Fire

Mark Campanale Members Only

Public invited to event held at their South Salem location on June 12 [SALEM, OREGON] — If you were to overhear the conversation between Beth and Adam Anundi as they inspect the construction site of their Salem pawnshop, it would be easy to mistake them as owners of a brand new store. Their cheery banter and enthusiastic attention to every …

FROM THE FBI: NICS “SUBMIT A SEARCH” UPDATE

Mark Campanale Members Only

Overview The ‘Submit a Search Request – E.C.’ screen flow has been updated from a single page into multiple pages to aid with data entry and to increase the speed of loading the page to your screen. The order of the questions and the fields remain the same except for some enhancements to the ‘Middle Name’ field.   Use the ‘Continue’ and ‘Back’ buttons to navigate …

NPA Comment to CSBS/NMLS Licensing System

Mark Campanale Members Only

May 28, 2021 Conference of State Bank Supervisors, NMLS Policy Committee, and NMLS Modernization Steering Committee 1129-20th Street, N.W. Washington, D.C. 20036 Via: comments@csbs.org Re: Request for Comments on NMLS Modernization, Networked Licensing Model, Licensing Requirements, Core Requirements, and Identify Verification Dear [decide addressee]: The National Pawnbrokers Association (NPA) appreciates the opportunity to comment on proposed changes to the NMLS …

TOP THREE THINGS ON PAWNBROKERS MINDS

Mark Campanale Expert Guidance, Members Only

RECENTLY, THE NPA ASKED MEMBERS what three things were top of mind for them as they moved into the New Year. This poll was informal, but it was soon backed up by the results of the NPA Operating Report Benchmarking Survey. The top three things for 2021 are the top three things that were concerns in 2020, especially considering 2021 …

EMBRACING TECHNOLOGY

Mark Campanale Expert Guidance, Members Only

A Key to the Ultimate Customer ExperienceWalt Disney famously said: ‘Disneyland will never be completed. It will continue to grow as long as there is imagination left in the world.’ While the most progressive medium in his day was the newspaper, Disney knew that change is constant; if you fail to adopt new and progressive business practices, you will surely …

ILLINOIS PREDATORY PREVENTION ACT, SB 1792

Mark Campanale Members Only

May 5, 2021  Last week, Team GRC participated in a Zoom call convened by the Illinois Pawnbrokers Association (IPA) President, Kelly Swisher, for members of the IPA and NPA. The NPA was represented by Kerry Rainey, President, Boyd Naylor, Vice President and Chair of the Government Relations Committee, and Fran Bishop, GRC Liaison and past NPA President, and others on …

Pivot to Move Forward

Mark Campanale Expert Guidance, Members Only

~ JEFF WILHELM WILL BE SPEAKING ON THIS TOPIC AT PAWN EXPO 2021! ~ BY JEFF WILHELM DIRECTOR STORE OPERATIONS NATIONAL PAWN AND JEWELRY WOW! IT’S BEEN 33 YEARS since I started in the pawn business. As I look back, I see so much is the same, but also different. What I mean is that we still do the same …

PEOPLE OF PAWN: JOSH DAVIS

Mark Campanale Members Only, NPA News

How did you get started in pawn?                   I was Born! As a third-generation pawnbroker I was working the pawn counter before I was in High school. I spent weekends, summers and winter breaks all through high school and college working with my family and closely with my father learning the business and getting a hands-on education.  What is the number one pawn skill you have?                  Tech. …

New, Non-Mandatory Federal Tax Credit to Offset Costs for Small Businesses Who Provide Paid Sick Leave for Employees to Get Vaccinated or Recover from Vaccinations

Mark Campanale Government Relations Updates, Members Only

April 23, 2021On April 21, 2021, President Biden announced a new federal tax credit for employers who offer full pay to employees that take time from work to get the COVID-19 vaccine and recover from the after-effects, get tested for COVID-19, and to care for a child whose school or childcare provider is closed. Like other tax credits, there is no requirement …

SAFE BANKING ACT

Mark Campanale Government Relations, Government Relations Updates, Members Only

Monday evening, April 19th the House passed H.R. 1996—the Secure and Fair Enforcement Banking Act of 2021 (SAFE Banking Act) with bi-partisan support. While the primary focus of this bill is to allow banks to provide services to legitimate cannabis-related businesses an additional provision is included that could benefit other industries.  For years the pawn industry has experienced bank discontinuance of accounts and …

How to improve your customer service experience

Mark Campanale Expert Guidance, Members Only

~ Bob Phibbs is a Keynote Speaker at Pawn Expo 2021 ~ Bob Phibbs, The Retail Doctor SalesRX Online Retail Sales Training How to improve your customer service experience? Concentrate on your employees and engage their hearts, not just their minds. Many retail stores offer the same or similar products as you do. And anything is available online. If the …

CFPB. What Should Pawnbrokers Expect?

Mark Campanale Members Only

With a new CFPB director and a renewed direction, Congress is expected to increase support for MLA enforcement actions. This added federal scrutiny will impact your business. This webinar will go over MLA enforcement actions and civil investigative demands, so you can ensure proper compliance to protect your business. Take a deep dive into how the MLA applies to pawn …

PAWN PR 101

Mark Campanale Members Only

What will you do when one of the following scenarios happen? A journalist contacts you for a quick, unexpected interview over the telephone A TV reporter and camera crew suddenly show up outside your place of business and begin filming, expecting you to come out and answer questions A local television station or newspaper breaks an anti-pawn story that will …

PAWN TRANSACTIONS ARE NOT ‘BOOMING’ DURING THE PANDEMIC

Mark Campanale Members Only

…and the Pawn Industry is NOT part of any “black market” …  Last week NPA Lobbyist Cliff Andrews monitored a hearing before the House Financial Services Subcommittee on Consumer Credit and Financial Institutions that was entitled “Slipping Through the Cracks: Policy Options to Help America’s Consumer During the Pandemic”. An innocent enough sounding topic, but thankfully Team GRC was watching.   …