Pivot to Move Forward
~ JEFF WILHELM WILL BE SPEAKING ON THIS TOPIC AT PAWN EXPO 2021! ~ BY JEFF WILHELM DIRECTOR STORE OPERATIONS …...
How to improve your customer service experience
~ Bob Phibbs is a Keynote Speaker at Pawn Expo 2021 ~ Bob Phibbs, The Retail Doctor SalesRX Online Retail …...
PAWN PR 101
PAWN PR 101 A quick reference public relations guide for pawnbrokers Are you prepared to handle these PR situations? A …...
3 TIPS FOR SELLING MORE AT YOUR PAWN SHOP
~ Bob Phibbs is a Keynote Speaker at Pawn Expo 2021 ~ By Bob Phibbs, The Retail DoctorSalesRX Online Retail Sales …...
WHY PEOPLE FOCUS ON APR, & WHY THEY SHOULDN’T
Recently, in a pawnbroker forum, the discussion turned to State Rate Caps on Payday Lenders. ...
How to Empower the Pawn Industry Using Effective Communication with Lawmakers
Below are the links to download the materials referenced in the webinar on March 11, 2021, How to Empower the …...
IRS reminds businesses to report large cash transactions; e-file encouraged
WASHINGTON — The Internal Revenue Service today reminds businesses of their responsibility to file Form 8300, Report...
Understanding how to report large cash transactions
Although many cash transcations are legitimate, the government can often trace illegal activities through payments reported...
Republic Metals Corporation
Recently, pawnbrokers have mentioned bankruptcy, and in particular the Republic Metals bankruptcy proceeding that commenced on November...
Follow-Up for NPA Pawnbroker and Vendor Members Who Have Been Customers of Republic Metals Corporation or its Affiliates
November 12, 2018Last week the NPA Government Relations Committee issued an alert about a Chapter 11 Bankruptcy reorganization filing by...
Federal Bills File; Background Checks on Firearms Transfers
Two bills were filed in the House of Representatives on March 1, 2021. H.R. 8 was introduced by Rep. Mike …...
New Mexico proposed 36% APR legislation does NOT include pawn
Reports from some trade associations that represent non-depository lenders, not pawn industry related, discuss bills filed in New Mexico...
HOW TO UPDATE YOU PROFILE ON PAWNFINDERS.COM
When a customer searches Pawnfinders.com for a pawn shop in their area, how does your profile appear? Do you have your …...
THE CUSTOMER EXPERIENCE BEGINS WITH EMPATHY
“Empathy fuels connection, sympathy drives disconnection. Rarely does an empathic response begin with ‘at least’.” ...
WHAT DO I GET FOR ‘LIKING’ YOU ON FACEBOOK?
by Mark Campanale, Digital Marketing Manager The sign says, ‘Like Us On Facebook!’ Ok. Done. Now what? I know that when …...
