Author: Mark Campanale

WHY PEOPLE FOCUS ON APR, & WHY THEY SHOULDN’T

Members Only, NPA News

 Recently, in a pawnbroker forum, the discussion turned to State Rate Caps on Payday Lenders. ...
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How to Empower the Pawn Industry Using Effective Communication with Lawmakers

Members Only

Below are the links to download the materials referenced in the webinar on March 11, 2021, How to Empower the …...
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IRS reminds businesses to report large cash transactions; e-file encouraged

Government Relations Updates, Members Only

WASHINGTON — The Internal Revenue Service today reminds businesses of their responsibility to file Form 8300, Report...
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Understanding how to report large cash transactions

Government Relations Updates, Members Only

Although many cash transcations are legitimate, the government can often trace illegal activities through payments reported...
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Republic Metals Corporation

Members Only

Recently, pawnbrokers have mentioned bankruptcy, and in particular the Republic Metals bankruptcy proceeding that commenced on November...
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Follow-Up for NPA Pawnbroker and Vendor Members Who Have Been Customers of Republic Metals Corporation or its Affiliates

Members Only

November 12, 2018Last week the NPA Government Relations Committee issued an alert about a Chapter 11 Bankruptcy reorganization filing by...
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Federal Bills File; Background Checks on Firearms Transfers

Government Relations Updates, Members Only

Two bills were filed in the House of Representatives on March 1, 2021. H.R. 8 was introduced by Rep. Mike …...
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New Mexico proposed 36% APR legislation does NOT include pawn

Government Relations Updates, Members Only

Reports from some trade associations that represent non-depository lenders, not pawn industry related, discuss bills filed in New Mexico...
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HOW TO UPDATE YOU PROFILE ON PAWNFINDERS.COM

Members Only

When a customer searches Pawnfinders.com for a pawn shop in their area, how does your profile appear?  Do you have your …...
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REFINING

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Loading… BUSINESS SERVICES | COMPUTER SERVICES & SOFTWARE | DIAMOND BUYERGEMOLOGIST EDUCATION | JEWELRY PRODUCTS &...
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CLUTTER-FREE AND CUSTOMER FOCUSED

Expert Guidance

A clean and inviting store is one of the keys to a successful operation. Your retail space needs to be …...
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EMPATHY THROUGH DESIGN THINKING

Expert Guidance

When it comes to promoting your business, everything matters. Just as we need to be problem solvers, we also need …...
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RADICAL LISTENING

Expert Guidance

“When you talk, you are only repeating what you already know. But if you listen, you may learn something new.”~ Dalai Lama...
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THE CUSTOMER EXPERIENCE BEGINS WITH EMPATHY

Expert Guidance, Members Only

“Empathy fuels connection, sympathy drives disconnection.  Rarely does an empathic response begin with ‘at least’.” ...
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WHAT DO I GET FOR ‘LIKING’ YOU ON FACEBOOK?

Expert Guidance, Members Only

by Mark Campanale, Digital Marketing Manager The sign says, ‘Like Us On Facebook!’ Ok.  Done.  Now what? I know that when …...
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