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  • About
    • About NPA
    • Facts About Pawn
    • NPA Leadership
    • NPA Committees
    • NPA Team
    • Privacy Policy
  • Advocacy
    • About GRC
    • GRC Team Profiles
    • State Associations
    • Legislative Activism
    • GRC Updates
  • Events
    • Calendar of Events
    • Pawn Expo
    • Legislative Conference
    • Pawn Industry Awards
    • National Pawnbroker Day
  • Resources
    • Pawnbroker Peer Groups
    • Lead & Learn
      • Lead & Learn Calendar
      • Lead and Learn On-Demand
    • NPACONNECT
    • Opening a Pawn Shop
    • Young Professionals
    • Scholarship Program
  • Media
    • National Pawnbroker Magazine
    • Industry Partner Buyers Guide
    • “This Week in Pawn” E-Newsletter
    • Advertising Opportunities
    • Shareworthy Pawnbroker News
    • On-Demand Webinars
  • Membership
    • NPA Pawnbroker Benefits
      • Pawnbroker Peer Groups
      • NPACONNECT
      • Healthcare Options
      • HR Benefits
    • Pawnbroker Application
    • Become an Industry Partner
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Remembering Gerald Modell

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Shareworthy Pawnbroker News In loving memory of Gerald Modell, a pioneer of the pawn industry and f…
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35 YEARS OF THE NPA

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35 Years and Counting! How Did it All Begin? IN 1985, Miley O’Neal, owner of the Happy Hocker Pawns…
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THE CUSTOMER EXPERIENCE BEGINS WITH EMPATHY

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“Empathy fuels connection, sympathy drives disconnection.  Rarely does an empathic respon…
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People of Pawn: Lisa Little, CPP

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“IT IS LIKE ANY OTHER JOB. YOU GET OUT OF IT WHAT YOU PUT INTO IT.” LISA LITTLE HAS BEEN A PASSIONA…
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SEOh-no! Where Do I get Started?

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10/21/21 By Mark Campanale, NPA Digital Marketing Manager SEO (Search Engine Optimization) is the a…
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Get To Know Your Customers, One Transaction At A Time

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~ JEFF WILHELM WILL BE SPEAKING ON THIS TOPIC AT PAWN EXPO 2021! ~ BY JEFF WILHELM DIRECTOR STORE O…
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