PEOPLE OF PAWN

People of Pawn: Abigail Mielcarek

What customer behavior brings me joy? When customers recognize me from when I worked at the counter! Abigail started her journey in pawn in 2016 as a frontline broker and quickly rose through the ranks to Vice President of her three locations. Abigail is a board member of the California Pawnbrokers Association and a member of the Women’s Jewelry Association. Streamlining ...

People of Pawn: Gayle Ferebee

My number one skill that I attribute my success in the pawn business to is my “people” skills.  My positive attitude and love for the pawn industry has been key to making my customers feel like friends, training my team for (only) EXCEPTIONAL customer service, and, most recently, playing a lead role in the re-organization our Tennessee Pawnbrokers Association.“ ~ ...

PEOPLE OF PAWN: KEVIN PROCHASKA

Kevin is a Past President of the NPA and a NPA Charles R. Jones Lifetime Achievement Award designee, who has been in the pawn business for 40 years. He started his career in the pawn working part time as a pawn clerk while attending the University of Texas at Austin, where he earned his Bachelor’s degree in Accounting and his ...

People of Pawn: Lisa Little, CPP

“IT IS LIKE ANY OTHER JOB. YOU GET OUT OF IT WHAT YOU PUT INTO IT.” LISA LITTLE HAS BEEN A PASSIONATE MEMBER of the pawn industry since 1987 and was the first woman in the nation to become a Certified Pawn Professional®. After attending the University of Georgia, she and her father co-founded a chain of four pawn shops, ...

People of Pawn: Ben Levinson

BEN IS A NATIVE OF GEORGIA and graduated from the University of Georgia with a BBA in Marketing. He is a former President and Vice President of the Pawnbrokers Association of Georgia and former President, Vice President, and Secretary of the National Pawnbrokers Association. He has had an active role as a pawnbroker for over thirty-five years and serves as ...

People of Pawn: Jeremy Powell

How did you get started in pawn?  I am a third-generation broker. I took an interest in the firearms side of the business at a really young age. I love WWII guns and early 1900s boys’ rifles.    What is the number one pawn skill you have?  The ability to read and adapt to the customer’s personality in order to make the customer happy and feel welcomed even ...

PEOPLE OF PAWN: JOSH DAVIS

How did you get started in pawn?                   I was Born! As a third-generation pawnbroker I was working the pawn counter before I was in High school. I spent weekends, summers and winter breaks all through high school and college working with my family and closely with my father learning the business and getting a hands-on education.  What is the number one pawn skill you have?                  Tech. ...