(SUBJECT TO CHANGE)
| Saturday, July 10, 2021 | |
|---|---|
| 8:00 am – 12:00 pm | NPA Board of Directors Meeting |
| 12:00 pm – 7:00 pm | Convention Registration |
| 2:00 pm – 5:00 pm | TopGolf Tournament |
| 5:00 pm | Dinner / Evening on your own |
| Sunday, July 11, 2021 | |
| 7:30 am – 8:15 am | Breakfast |
| 8:00 am – 5:00 pm | Exhibitor Setup |
| 7:30 am – 5:00 pm | Convention Registration |
| 8:00 am – 5:00 pm | Exhibitor Setup |
| 8:00 am – 4:00 pm | The Marketplace |
| 8:15 am – 9:00 am | GRC Team “State of the Nation” |
| 9:00 am – 10:00 am | General Session Keynote Presentation: You Can Compete – Bob Phibbs, The Retail Doctor |
| 10:00 am – 10:15 am | Break |
| 10:15 am – 11:00 am | General Session Keynote Presentation: Never Make It: Why Success Is Hurting Your Pawn Business, Tyler Wilson, Pocket Pawn |
| 11:30 am – 1:30 pm | Annual Meeting & Awards Luncheon sponsored by  |
| 2:15 pm – 3:30 pm | Seminars: Pivot & Reinvent Your Business in 2021 and Beyond Jeff Wilhelm, Director of Store Operations, National Jewelry & Pawn Don’t Kill your Golden Goose- Protect & Perpetuate your Business Larry Oxenham, American Society of Asset Protection |
| 3:45 pm – 5:00 pm | Seminars: Measuring Your Success Against NPA Benchmarking Survey Data
7 Practical Ways to Market Your Pawnshop, Tyler Wilson, Pocket Pawn |
| 6:00 pm – 10:00 pm | Welcome Reception/Auction at River Ranch (Busses will begin transporting guests at 5:30 pm) |
| Monday, July 12, 2021 | |
| 7:30 am – 5:00 pm | Convention Registration |
| 8:00 am – 9:00 am | Interactive Panel Discussion: Keys to the Ultimate Customer Experience Moderated by Mark Campanale, NPA Digital Communications Manager
Firearms Panel Discussion Moderated by Johnny Whiteside |
| 9:00 am – 5:00 pm | Trade Show |
| 9:00 am – 10:00 am | Breakfast in the Exhibit Hall |
| 12:00 pm – 1:00 pm | Trade Show Lunch sponsored by |
|
10:30 am -11:00am & 2:30 pm – 3:00 pm |
Coffee Break in Exhibit Hall sponsored by  |
| 4:00 pm – 5:00 pm | Reception – Trade Show Floor |
| 5:00 pm – 6:00 pm | Get Your STATE Up to Date: Starting or Rebooting a State Association |
| 5:00 pm | Dinner / Evening on your own |
| Tuesday, July 13, 2021 | |
| 9:00 am – 10:00 am | Breakfast in the Exhibit Hall |
| 8:00 am – 12:00 pm | Convention Registration |
| 8:00 am – 9:00 am | Interactive Panel Discussions: Is this Authentic? Moderated by Michael Mack of Max Pawn
Sponsored by: |
| 9:00 am – 1:00 pm | Trade Show |
| 10:30 am – 11:00 pm | Coffee Break in Exhibit Hall |
| 11:30 am – 12:30 pm | Trade Show Lunch |
| 1:00 pm – 6:00 pm | Exhibitor Breakdown |
| 1:00 pm – 2:30 pm | Idea Sharing Roundtables: Increase Your Loan Balance!
You Can’t Sell With an Empty Cart! Managing Pawn Shop Supply |
| 2:30 pm – 2:45 pm | Break |
| 2:45 pm – 4:15 pm | Idea Sharing Roundtables: Increase Your Loan Balance!
You Can’t Sell With an Empty Cart! Managing Pawn Shop Supply |
| 5:00 pm – 6:30 pm | Farewell – “Vendor Love” Appreciation Reception |
| 6:30 pm | Dinner / Evening on your own |
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