National Pawnbrokers Association Trend Survey Indicates Rise In Millennial Pawn Shoppers
Management Employee Performance Appraisal Review EXAMPLE
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Pawn Employee Performance Appraisal Review EXAMPLE
This Content is for Members Only
Pawn PR 101
This Content is for Members Only
Customer Service Reenergized
Joseph Quitoni, Corporate Director, Culture Transformation, The Ritz-Carlton Leadership Center
Motivating Employees
Joseph Quitoni, Corporate Director, Culture Transformation, The Ritz-Carlton Leadership Center
Product Knowledge: Designer Authentication
Michael Mack, Max Pawn & Jewelry
Digital Currency – The New Frontier!
Robert Frimet, CAMS, President, RMF Consulting Group, Inc.
Disaster Preparedness – Are You Ready?
Mark Lowers, President and CEO, Lowers & Associates
The Customer Experience – A Pawnbroker’s Secret Weapon
Herb Schottland, President, Store Design and Fixturing
NPA Mentor Program
The NPA is looking for pawnbroker members who are interested in participating in the NPA Mentor Program.