What is the CPP?
The Certified Pawn Professional (CPP) designation was created in 2015 by the National Pawnbrokers Association (NPA) to provide a professional designation for individuals in the pawn industry. The designation will elevate professional standards and be the recognized mark of distinction among those in the pawn business.
Who can participate?
New candidates must have at least three years of full-time work experience in the pawn industry and must complete the CPP application prior to registering for the first course. There is an application fee of $25 for members and $50 for non-members. Approved CPP applications will remain active for one year from the application approval date. If a candidate does not take their first course within one year, their application will become inactive and they must reapply.
NPA membership is not required for participation in the CPP program, but it is highly recommended.
How do I complete the designation?
The CPP designation is obtained when a candidate completes the required number of courses, currently five out of six. Candidates have three years from the date of their first course to complete all required courses.
CPPs must recertify every three years in order to maintain their designation.
When are courses offered?
NPA plans to ultimately offer all programs several times each year. Initially, courses will be offered on-location at Pawn Expo. NPA plans to conduct learning programs around the nation, making it more convenient for attendees to participate. To view the current course schedule, click here.
What should I expect at each course?
On-location courses are activity-based learning environments where the students actively participate and learn from their peers as well as the instructor. Courses begin at 8:30 am and conclude at 4:30 pm. Students must attend the full course and pass the exam at the end of course in order to receive credit. Several breaks are offered throughout the day.
Once a student is registered for a course, they will receive the course workbook via email at least 30 days prior to the course date. Candidates are required to read the workbook prior to attending the course and are responsible for printing and bringing the course workbook with them.
What courses are available?
The following courses are currently offered:
- Store Operations
- Marketing, Advertising, and Public Relations
- Human Resources
- Product Knowledge
- Federal Regulations
- Security, Risk, and Crisis Management
For course descriptions, click here.