Mastering the Pawn Profession

An update on the CPP program

“What a fun, educational ride. I have come away feeling energized, motivated, and better equipped for the pawn industry.” – Roger Hunnicutt, Tiger Pawn Shop

NPA’s Certified Pawn Professional (CPP) program is now in its third year and continues to attract new participants. Course offerings have been administered to over 120 pawnbrokers since its inception in 2015, with 11 of them completing the requirements to receive their CPP designation. Those who can now add “Certified Pawn Professional” to their bio include:

  • Douglas Braswell – Braswell & Son Pawnbrokers, Little Rock, AR
  • Don Clark – Clark Loan & Jewelry, Inc, Aberdeen, MD
  • Maurice Fuller – Chesapeake Square Pawn, Chesapeake, VA
  • Michael Gamber – Mentor Financial Jewelry and Loan, Mentor, OH
  • Roger Hunnicutt – Tiger Pawn Shop, Pendleton, SC
  • Ben Levinson – Dynasty Jewelry & Loan Ltd, Norcross, GA
  • Larry Nuckols – Brittex Financial, Inc, San Antonio, TX
  • Scott Paulsen – Peninsula Pawn, Seaford, DE
  • Willie Showell – Nathan’s Lynnhaven Pawn Shop, Virginia Beach, VA
  • James Starnes – American Pawn Exchange, Taylors, SC
  • Nick Uroda – Clark Loan & Jewelry, Inc, Aberdeen, MD

 
 
The CPP program covers a wide variety of topics that are essential to the business of a pawnbroker. Receiving the designation elevates the professional standards of the recipient, recognizing him/her as one who is committed to their profession. It can open opportunities for advancement, increase earning potential, improve business acumen, and build confidence in pawn knowledge.

Courses are offered several times a year – at Pawn Expo, the industry’s national convention and trade show, as well as at other select locations around the country. The six course offerings include:

  1. Store Operations
  2. Marketing, Advertising, and Public Relations
  3. Human Resources
  4. Product Knowledge
  5. Federal Regulations
  6. Security, Risk, and Crisis Management

 
 
Who can participate?

New candidates to the program must have at least three years of full-time work experience in the pawn industry and must complete the CPP application prior to registering for the first course. There is an application fee of $25 for members and $50 for non-members. Approved CPP applications remain active for one year from the application approval date. If a candidate does not take their first course within one year, their application will become inactive and they must reapply.

Completing the CPP Designation
The CPP designation is obtained when a candidate completes the required number of courses, currently five out of six. Candidates have three years from the date of their first course to complete all required courses and they must recertify every three years in order to maintain their designation.

On-location courses are activity-based learning environments where the students actively participate and learn from their peers as well as the instructor. Courses begin at 8:30 a.m. and conclude at 4:30 p.m. Students must attend the full course and pass the exam at the end of course (offered that day) in order to receive credit. Breaks are provided throughout the day.

Once a student is registered for a course, the course workbook is emailed to them prior to the course date. Candidates are required to read the workbook prior to attending the course and are responsible for printing and bringing the course workbook with them. Exams cover the material in the workbook.
NPA membership is not required for participation in the CPP program, but it is highly recommended, and members do receive a significant discount on the course fees. The cost for each course is $199 for members; $499 for non-members.
So, why get certified if you already know how to do your job? Because it separates you from your peers and gives you the personal satisfaction that you have mastered your profession. And that’s a great return on your investment!

For more information, visit NationalPawnbrokers.org/about-the-cpp-program or email Helen Moore at [email protected].