Cathy Gish: Human Resource Director, Brittex Financial, Inc.

Years in the Pawn Industry


My Greatest Career Accomplishment

I started in the business as a pawnbroker and have grown from there. I believe it gives me perspective and respect for the day-to-day operations of the business.

The Best Advice I’ve Ever Received

  • “Don’t wait for your embossed invitation; just go for it.”
  • “Don’t do the same thing and expect a different result.”

My Media Mix

  • Musical Artists: Nirvana, Otis Redding
  • Social Media Platform: Facebook

My Role Models

  • My dad, Charles Whitaker, who taught me that hard work and determination will take you a long way.
  • Larry Nuckols, who taught me that luck is not really luck, but rather the meeting of determination, preparation, and opportunity.
  • Chris Upton, who taught me never to do the same dull task twice, but rather to automate everything I can!

People May Be Surprised to Know That…

I was really shy once upon a time!

My Advice to the New Pawnbroker

Never get comfortable or complacent. We can always be improving! Start every day with a plan.